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New Counselors and Deans

Resources for New Counselors and Counseling Deans

Many recent factors including retirements, budget cuts, promotions and reorganizations have increased the rate of turnover in programs and administrative responsibilities at colleges, and counseling programs are not exempt from this development. New counselors and administrators over counseling programs need support in understanding their responsibilities as well as the resources that are available to them. The following list is intended to help you, as a new counselor or new administrator over counseling programs, to identify some of the responsibilities to consider as you settle into your new role. This list is not intended to be an exhaustive inventory of responsibilities, as the scope and strategy of the counseling function will vary among colleges. However, it should help you identify many of the important tasks to consider as you begin your new role.


Professional Organizations and Listservs to Join:

Career Counseling

Disabled Students Counseling

General Counseling
Mental Health


  • The CCC Counselor listserv provides general counseling information and is helpful keeping you informed on many counseling related issues and announcements. Subscribe by emailing LISTSERV@LISTSERV.CCCNEXT.NET and in the body of the e-mail write SUBSCRIBE CCC-COUNSELORS.
  • The transfer counselors list. Ask your college’s email administrator to add your name to receive CCC transfer colleague related list emails

People to Contact:

  • Your immediate supervisor regarding the expectations of your new role
  • If available, the former administrator over counseling at your college, or the administrator over counseling at a near-by college for an orientation.
  • Other counselors on your campus.
  • The college Matriculation coordinator and Transfer Center Director to introduce yourself
  • The coordinators for the Extended Opportunity Programs & Services (EOPS)/ Cooperative Agencies Resources for Education (CARE) programs, the California Work Opportunity and Responsibility to Kids (CalWORKs) program, the Disabled Students Programs and Services (DSPS) and the Financial Aid office on your campus to introduce yourself.
  • The Assessment center director or coordinator on your campus to introduce yourself.
  • The directors and coordinators for health services, including mental health services and services to veterans on your campus and/or in your community and county.
  • Your Matriculation regional representative to introduce yourself. Your regional representative is a great resource for questions, and can keep you in the loop regarding upcoming regional meetings to attend.
  • Your college director of research and information services to familiarize yourself with counseling related research and data collection on your campus.

Websites to Visit:

Materials to Review:
  • The status of your college’s Matriculation and Transfer Center Plans.
  • Any action your local board of trustees might have taken to initiate categorical funding flexibility in your district. A list of colleges that the Chancellor’s Office is aware of is posted on the Matriculation section of the Chancellor’s Office web site, but check with your college chief business officer for the most accurate information.
  • The Transfer Recommended Guidelines, published by experienced transfer center directors to communicate important transfer roles and responsibilities within the center, the college, and baccalaureate colleges and universities
  • The training material from past New TCD training events. Find examples of program plans and program reviews,
  • The Transfer Center Calendar of Events example, so you have an idea of to do’s coming up
  • Familiarize yourself with where your college stands regarding transfer volumes and rates. Visit the Transfer Data Resources web page for links to transfer volumes and rates by college, district, state wide, and special cohorts

Reports to Prepare:
  • Assist the campus Matriculation Coordinator in completing the annual matriculation expenditure report. Check with your campus to determine if this is a responsibility of your position locally.
  • Assist the campus transfer center director in submitting the annual transfer center report to the CCC Chancellor’s Office by October 31 each year. Check with your campus to determine if this is a responsibility of your position locally. Please contact the CCC Chancellor’s Office for more information, or visit the CCCCO transfer reporting page.

Professional Events to Attend:



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